Hyslop Highlights ‘NHS Pharmacy First Scotland Service’ Launch in West Lothian

Hyslop urges West Lothian residents to visit community pharmacies with minor illnesses.

People across West Lothian are being encouraged to visit their community pharmacy for advice and support to treat minor illnesses or common conditions, after new NHS Pharmacy First Scotland service was launched last week.

The new service will allow community pharmacies to give people expert help for treating conditions such as sore throats, earache and cold sores, along with common clinical conditions such as Urinary Tract Infections. Pharmacy teams will offer advice, treatment or referral to other healthcare teams if required.

The move will allow West Lothian residents to access the right care without having to visit their GP or an A&E department for non-urgent treatment.

A&E departments remain open for emergency care – with the necessary public health measures in place to protect staff and patients.

Fiona commented:

“The launch of NHS Pharmacy First Scotland means that people in West Lothian, and across Scotland, will get the right care and medical support closer to home – often with no waiting time or appointments needed.’

‘In recent months, more than ever, the NHS has been there to protect us – but many of us don’t need to visit A&E to get the care we need.’

‘This new service will provide a local approach to ensure the community has access to health care for more minor aliments’

‘This new service should help alleviate some of the pressure on A&E departments and GPs. However, in an emergency you should always contact 999 or go to your nearest accident and emergency department’

Chair of Community Pharmacy Scotland Martin Green said:

“NHS Pharmacy First Scotland is an exciting service development for everyone. It recognises the role that the community pharmacy network can play in helping patients and the wider NHS team by ensuring people get the right care in the right place.

“Pharmacists, supported by their pharmacy teams, will be able to offer consultations for anyone with minor illnesses and provide the appropriate advice and support.”



More information on NHS Pharmacy First Scotland is available online and on NHS Inform from 29 July 2020.

The service is supported by £10 million investment over the next 3 years.