Local MSP, Fiona Hyslop, Highlights Local Advice Services for the People of West Lothian

Local Constituency MSP, Fiona Hyslop, highlights local services which may be of use to local residents of West Lothian over the festive period and winter.

There are services available to help local residents with energy costs, benefits, housing, debt, immigration and Covid.

Fiona commented:

‘This has been an exceptionally difficult year for many – the dual impact of Covid and Brexit has left many people in West Lothian worse off.

‘With rising living costs and an on-going pandemic, I wanted to highlight to residents of West Lothian where they can seek advice and guidance. We have some great services in West Lothian including the Advice Shop, West Lothian Citizens Advice Bureau, as well as services such as the Food Bank, Food Train, and the School Bank.

‘There are also national organisations which can be off help such as NHS Inform, the National Covid-19 helpline, Home Energy Scotland and Samaritans.

‘I would encourage anyone who is struggling over this festive period to use the services that are available to them’.

Emergency Services and support

  • Police: emergency – 999, non-emergency – 101 
  • Ambulance: 999 
  • Fire: 999 
  • Child Line: 0800 11 11
  • Women’s Aid: Support for women and children facing domestic abuse, https://www.womensaid.org.uk/



  • NHS 24 – 111 
  • NHS 24 help for patients who do not have COVID-19 symptoms: 08000282816 
  • NHS Lothian: Main Switchboard: 0131 242 1000 
  • St. John’s, Livingston Switchboard: 01506 523000 

Loneliness and Isolation  

Mental Health  

  • Breathing Space: 0800 83 85 87  
  • Samaritans Edinburgh and Lothian: 0330 094 5717 – local call charges apply
  • Samaritans Free Listening Service:   Call 116 123 to talk to Samaritans, or email: jo@samaritans.org for a reply within 24 hours   


West Lothian  

West Lothian Council

  • Main Contact telephone number: 01506 28000
  • The Out of Hours Number is also 01506 28000
  • Option 1 for Finance (Scottish Welfare Fund, Payments, Council Tax, Benefits)
  • Option 2 for Tenancy Related Enquiries (Repairs and Gas Services, Homelessness)
  • Option 3 for External Environment (Waster Management, Roads, Street Lighting, Public Transport)
  • Option 4 – All other Enquiries


  • SSE: 0345 026 2658 
  • Scottish Power: 0800 027 0072 
  • British Gas Emergency: 0800 111 999  
  • British Gas Electrical Emergencies: 105  
  • Scottish Water: 0800 0778 778 
  • Home Energy Scotland: 0808 808 2282